Counseling Services in Westerville, Ohio
(614) 270-7958

Frequently Asked Questions

FAQs (Click to expand)

1Do you have any openings?
Limited. We currently only have a few openings available. Please feel free to use our online scheduling link:

Book an Appointment
2How soon can I come in?
New appointments are usually scheduled within two to seven days after you have contacted our office.
3Do you accept Insurance?
Yes. We are In-Network with Aetna, Aetna EAP, CareSource, Medicaid, Medical Mutual, Multiplan,Optum, PHCS, PHCS Savility, United Behavioral Health and Ohio Worker's Compensation.

At your request, we will contact your Insurance company to obtain your behavioral health benefits and submit claims on your behalf.
4If I choose to use my Insurance benefits, how might this affect me?
Your Insurance company will require that you have a diagnosable mental illness before we can submit claims on your behalf.

Your Insurance company may request a copy of your treatment plan, progress notes, and/or other information from your file.

Your Insurance company may limit how many minutes (e.g., 45 minutes) per session or the number of sessions they will cover for you.

Your Insurance company may require electronic claims submission, request we scan and upload documents, request we fax documents or other information from your file. This information may contain some of your Protected Health Information such as, your name, address, date of birth, Identification numbers and diagnosis.

At their discretion, your Insurance company may audit our records and review information contained in your file.
5What are your Fees?
  • $150 New - Initial Assessment (60 - 90 minutes)
  • $100 Individual Counseling (50 - 60 minutes)
  • $130 Couples Counseling (60 - 90 minutes)
  • $100 No Show or Late Cancellation Fee
    Please cancel or reschedule your appointment 24-hours before your scheduled appointment time to avoid this Fee.
  • $75 - 120 Sliding Fee Scale (50 to 60 minutes) For people who are currently having a financial hardship.
6What is included with my Fee?
Your counseling session, contacting your Insurance company to obtain behavioral health benefits information, submitting claims, completion of progress notes, invoice billing, and case management which includes collaboration with other medical or mental health professionals involved in your care or consultants for our practice.
7What forms of payment do you accept?
Cash, Check, Debt, Visa, MasterCard, Discover, and Health Savings Accounts are all acceptable forms of payment. Payment is due at the time of service.
8What should I expect?
At your first visit, we will work hard to help you feel comfortable.

You will have an opportunity to share your story and ask questions.

We will want to know what your goals are for coming in for counseling.

We will share with you information about our practice including the different types of therapy we offer.

After your initial assessment is completed, we will begin working on your individualized treatment plan.
9Can counseling help me?
Yes. Talking with a counselor may be one of the most important decisions you make in order to help you make positive changes in your life.

People often come in feeling stuck, confused, unhappy and overwhelmed. One of the most important things we do is listen and validate how you feel without being judgmental. This will often help you to begin to feel safe.

Together, we will identify things in your life that may have contributed to how you feel, think, and act. We will develop a plan to increase your positive coping skills while working to decrease negative thinking patterns.

We will review your goals periodically throughout treatment in order to identify areas where you have improved.
10How can I get the most out of counseling?
You will gain the most out of counseling by making it a priority, which means making a commitment to attend sessions regularly.

It will help to keep in mind that counseling is not a "quick fix." In fact, it may take a little time in treatment for you to see significant or consistent change.

Being aware that building a trusting relationship with your counselor may be challenging initially, especially if you have had difficulty trusting others in the past.

Understanding that It may take some time for you to feel comfortable talking and sharing your story.

By practicing new skills outside of your counseling sessions and being willing to complete assignments.

Being honest with yourself and others about how you feel while working through challenges.
11Do I have to be a Christian to attend SLCC?
No. Everyone is welcome. We provide traditional counseling services unless you request faith-based Christian counseling.

Call me today for a FREE phone consultation.

Together, we will explore new ways to help you enjoy life.

To learn more about SLCC and the treatments we offer...

Call Us Today
(614) 270-7958

Request a FREE phone consultation
Book an Appointment